[Practical guide for public establishment] 10 tips to enable you to quickly improve your visitor experience and increase revenue

Digitalization of the sector, opening to the local community, changing public expectations, the health crisis…so many challenges that push public establishments like museums, tourist sites, parks to question themselves. What are the simplest and quickest actions to take that are most effective ? How can you improve the customer experience while achieving profitability ? 

 

Here are 10 very pragmatic pieces of advice that will allow you to quickly react and implement a first line of action to manage people flow, improve experiences and optimize ticket sales.