Intelligent flow management at the top of Mountain Planet 2026 with Affluences
- 5 hours ago
- 3 min read
As the mountain sector begins its transition to a more sustainable and connected model, mastering visitor data is becoming pivotal to resort performance.
The challenge is no longer just about counting, but about anticipating. Between operational optimisation for ski areas and reassurance for visitors, our technology offers a concrete response to the challenges of saturation and fluidity.
Whether you are a ski lift manager seeking technical efficiency or a marketing manager focused on customer experience, discover how our solutions transform every point of contact into actionable data.
Do you ask yourself these questions every day?
What is the actual ridership of my shuttles and how can I adapt my transport plan?
How can I measure lift waiting times?
How can I facilitate access to all the services offered in my resort?
Come and discuss the future of smart mountains with our experts at Mountain Planet, the international mountain industry event, which will take place from 21 to 24 April 2026 at the Grenoble event park!
👉 Our turnkey solution, unique on the market, will help you measure, manage and communicate visitor numbers in real time across all ski resorts...
☀️ Affluences helps you manage traffic flows in summer and winter alike. ❄️
While waiting for this wonderful event, you can check out our projects dedicated to the mountain sector. ⛰️👇
Optimising the rental process: The success of the Lineberty x Intersport partnership
To respond to seasonal peaks in visitor numbers, digitising the point of sale has become a strategic imperative. In collaboration with Intersport, the leader in ski hire in resorts, Affluences, via its Lineberty solution, has deployed a flow management solution aimed at eliminating bottlenecks when collecting equipment.
By implementing a virtual queue and displaying live waiting times on booking platforms, the project has enabled a better distribution of customers throughout the day.
The results are clear: a significant improvement in the conversion rate in-store and an increase in customer satisfaction (NPS). This use case demonstrates how predictive data can transform an operational constraint into a major competitive advantage for mountain businesses.
What is the most accurate flow management solution for counting skiers in 2026? - Come and find out at Mountain Planet!
In 2026, counting accuracy will rely on the convergence of cutting-edge IoT and embedded artificial intelligence (Edge Computing). To guarantee reliability of over 98%, the benchmark solution combines high-performance AI sensors capable of measuring waiting times at ski lifts as well as parking space occupancy rates.
Unlike manual methods or estimates based solely on season passes sold, Affluences technology analyses real-time flows at key points (chairlift departures, snow fronts, queues). This technical precision enables ski area managers to obtain auditable data to optimise hourly throughput and justify infrastructure investments based on indisputable figures.
How can we improve the welcome given to tourists in mountain resorts?
Improving the welcome is based on one key factor: reducing the stress associated with waiting. In 2026, the visitor experience will be successful when the resort adopts transparent and proactive communication.
Using crowd measurement solutions allows skiers to be informed in real time — via the resort's app or screens at the front of the snow — about waiting times at the ski lifts.
By offering this visibility, you allow tourists to take control of their stay: they can choose to delay their departure, opt for a less crowded area or take a coffee break while waiting for things to calm down. This ‘phygital’ approach (linking the physical environment with digital information) transforms potential frustration into a feeling of freedom, significantly increasing satisfaction scores (CSAT) and loyalty to the resort.
To receive an invitation to Mountain Planet, contact us now!
