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Luxury customer experience: why waiting is no longer acceptable
In the world of luxury, every detail counts. The architecture, the welcome, the way staff speak, the pace of the visit or purchase... everything contributes to creating a smooth, exclusive and memorable experience. Waiting standing up, sometimes for a long time, in a confined space, with no visibility or control over time, goes against the codes of luxury. At a time when customers expect personalised and seamless experiences, ‘ queuing’ is simply no longer compatible with a p
Jan 63 min read
Queue management: an update on the different systems in 2026
There is no shortage of studies on the perception of waiting time and the consequences for establishments that do not invest in an effective queue management system. Before taking stock of existing solutions in 2026, let's detail the benefits of a queue management system. Why have a queue management system? The main benefit of a queue management system is clearly to reduce waiting time . Indeed, whichever system is chosen, the more efficient handling of queues will significan
Jan 65 min read
How Affluences protects your data: transparency, sovereignty and security at the heart of our services
In a context where public and private institutions increasingly face cybersecurity requirements, GDPR compliance and digital sovereignty, data protection has become a central issue. At Affluences, we handle millions of data points daily — related to attendance, bookings or user access. This responsibility requires total transparency about our practices and a constant commitment to guarantee the security of your information as well as that of your users. Strict governance of r
Dec 1, 20252 min read
RNTP 2025: Passenger numbers at the heart of passenger information
Affluences is once again participating in the Rencontres Nationales du Transport Public (RNTP) conference! This is an opportunity for us to present our flow management solution, which supports transport operators at every stage of the journey: counting technologies (3D counters, cameras equipped with computer vision algorithms) that measure passenger numbers on public transport or in stations, in order to better distribute flows and avoid congestion. channels for communic
Oct 31, 20252 min read
Managing Flows in Ski Resorts with Affluences
Imagine a vacationer arriving at a ski resort… After a long train ride, they have to take a shuttle to climb up to the resort, without knowing if they’ll catch the one synced with their arrival time. Then they queue to pick up their rented gear, already surrounded by impatient visitors eager to hit the slopes. Once equipped, they head to the ticket office to buy a ski pass: again, the wait can be long, especially during school holiday periods. The next day, on the first ski d
Oct 3, 20255 min read
Come and meet us at the congress of French university libraries at ADBU - 1/3 October 2025
Affluences participera au congrès de l'ADBU. Venez (re)découvrir nos solutions innovantes adaptées aux bibliothèques !
Sep 8, 20251 min read
Pollutec 2025: Come and meet us! - 7 to 10 October 2025
We are delighted to announce our first participation in the Pollutec trade fair , which will take place from 7 to 10 October 2025 in...
Sep 3, 20251 min read
Overtourism: what solutions are there to combat peaks in visitor numbers at natural sites?
Découvrir, à travers la gestion de l’affluence, les bonnes pratiques pour limiter l’hyper fréquentation des sites naturels 🏝️⛰️🌳
Sep 1, 20255 min read
How can you improve the management of your sports facilities by measuring visitor numbers?
Coûts d’exploitation, confort des usagers, développement durable, en quoi une solution d’affluence aide-t-elle à optimiser la gestion des éq
Sep 1, 20254 min read
Feedback from the 20 libraries of the University of Padua on Affluences
Scopri il nostro client case sulle biblioteche dell'Università degli Studi di Padova 📚
Sep 1, 20252 min read
Why is choosing a WiFi sensor a bad idea?
Vous souhaitez opter pour un compteur de passage WiFi pour mesurer la fréquentation de votre lieu ? On vous explique pourquoi c’est une faus
Jul 18, 20255 min read
Office management: flex office and seat reservation are here to stay
The rise of remote working is profoundly changing the way we organise ourselves. In this context, companies are increasingly adopting...
Jul 16, 20253 min read
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